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> Frequently Asked Questions
Frequently  Asked Questions

How can I add my listing to the The Real White Pages?
How do I update or delete my listing?
How long will it take for additions, changes, and deletions to take effect?
What is the source of the data for the The Real White Pages and email directories?
How often is the The Real White Pages data updated?
I have an unlisted telephone number. Why does my information show up in the The Real White Pages?
How come I can't find people who I know have had the same telephone number for a year or more?
Why can't I find the email addresses I'm looking for?

FAQs
Q:

How can I add my listing to the The Real White Pages?

A: Please click here to submit your listing information. A BellSouth representative will be in contact with you shortly to confirm your request.

Q: How do I update or delete my listing?
A: Please click here to update your listing information. A BellSouth representative will be in contact with you shortly to confirm your request.

Q: How long will it take for additions, changes, and deletions to take effect?
A: In most cases, changes will take effect within 24 hours of receipt of your verification message. The database is normally updated between 1 a.m.and 4 a.m.U.S. Pacific time.


Q: What is the source of the data for the The Real White Pages and email directories?
A: Data for the The Real White Pages comes from multiple sources, including Acxiom (U.S.). These data providers get their information from phone books and other public records. Data in the email directory comes from various Internet service providers and from user submissions.


Q: How often is the The Real White Pages data updated?
A:

InfoSpace.com receives updates to its U.S. residential data (excluding any additions or changes by users) about four times a year from Acxiom. Because Acxiom's listings come from regional phone books and new editions appear at different times of the year around the country, data may be more recent for some regions than others.


Q: I have an unlisted telephone number. Why does my information show up in the The Real White Pages?
A: It's possible that your number was listed in the past and remains in the database. If you wish to remove your listing, please click here to submit your request and a BellSouth representative will be in
contact with your shortly to confirm your request.


Q: How come I can't find people who I know have had the same telephone number for a year or more?
A: This generally means one of three things: the person has an unlisted telephone number, the person has specifically requested that the number be removed from our directory, or our data provider for that country has not yet added the number to its database.

Q:

Why can't I find the email addresses I'm looking for?

A: There is no central registry of Internet email addresses. We obtain our list of email addresses from many different sources, and, although our database is extensive, it is not all-encompassing. Many people prefer to not have their email address listed, and some Internet service providers do not make the email addresses of their subscribers available.





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